Frequently Asked Questions

Everything you need to know about your yoga journey with us

Frequently Asked Questions

Everything you need to know about your practice

Getting Started

How do I start my free trial?

Click the "Start Free Trial" button on any page, fill in your details, and you'll get instant access to 5 beginner classes and basic meditation sessions for 7 days. No credit card required.

Can I practice if I'm a complete beginner?

Absolutely! We have classes specifically designed for beginners, including "Gentle Yoga Basics" and "Beginner Hatha Flow" that teach foundational poses and breathing techniques step by step.

What equipment do I need?

You only need a yoga mat and comfortable clothing. Some classes may use props like blocks or straps, but we always provide modifications for those without props. You can start with just a mat.

Subscription & Billing

What payment methods do you accept?

We accept all major credit cards, debit cards, UPI, and net banking. All payments are processed securely through Razorpay with bank-grade encryption.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time with no penalties or hidden fees. Your access will continue until the end of your current billing period.

Do you offer refunds?

Yes, we offer a 30-day money-back guarantee. If you're not satisfied with your membership, contact our support team for a full refund, no questions asked.

Classes & Content

How often are new classes added?

We add new classes every week, including different styles, difficulty levels, and durations. This keeps your practice fresh, engaging, and continuously evolving.

Are the instructors certified?

Yes, all our instructors are certified yoga teachers with years of experience and training in various yoga traditions including Hatha, Vinyasa, Ashtanga, and meditation practices.

Can I download classes for offline viewing?

Currently, classes are available for streaming only. However, you can access them on any device with an internet connection, including mobile phones and tablets.

Technical Support

Can I use the platform on multiple devices?

Yes! You can access Namho Yogis on any device—desktop, laptop, tablet, or mobile phone. Your progress syncs automatically across all devices.

What if the video won't play?

Try clearing your browser cache, checking your internet connection, or switching to a different browser. If the issue persists, contact our support team and we'll help you right away.

Still have questions?

Our support team is here to help you on your yoga journey

Contact Support